Cancellation Policy

Cancellations & Changes to Reservations

Once the first rental payment has been received, there will be no refunds issued by Resort Vacation Properties unless:

1. We can re-rent the home for the same dates and rental rate. A 10% cancellation fee of the total rental amount will be deducted from the advance rental payment(s). If it is not possible to re-rent the home for the same dates and rental rate, the 10% cancellation fee and any difference in the re-booking rate will apply. If the home remains vacant for those dates, the entire payment will be forfeited or the reservation may be reinstated.

2. After arrival, there should be no expectation of refunds or relocation because of dissatisfaction with the home rented. Unlike a hotel, we cannot relocate guests without specific authorization.